Online Purchases

Online Purchases - Lenses & Materials

Do you offer eye exams?

At this time we do not have an optometrist on staff.  The Looking Glass(es) is purely a boutique retail store.  we are optician owned declaring our independence from the medical industry.

Where can I get a current prescription?

If you prescription is expired or you need a first time prescription for eyeglasses we recommend that you find a local optometrist. In our resources page, we have a list of recommended doctors.  If you are young and healthy an online prescription renewal may be a good option.

Can you ship my eyeglasses?

Yes if you live out of town or are moving we ship anywhere in the continental US.  A $8.00 shipping fee will apply.

How long does it take to get my glasses?

On average it takes about one week for your eyeglasses to be ready for pickup.  Although for single vision orders we do offer same day service. occasionally we can rush progressives to only a three day wait time.

Do you take my insurance?

We operate off out of pocket and do not take any insurance for prescription eyeglasses at this time.  You can, however, self-submit to your insurance company for out of network benefits.  For a downloadable pdf form or to submit online visit our insurance resources page.

For those interested, we have written an in-depth blog-post regarding the pros vs. woes of insurance. Please read our article, Why not Insurance?

Can you repair my broken Frames?

Yes! we offer a wide variety of repair services. Visit our repairs page for more information. Don't throw it out! Repair it!

Do you offer Warranties?

All of our coated lenses come with at least a one year warranty Some of our premium coated lenses come with a two-year warranty.  Designer frames generally speaking carry a one year warranty.  We do not sell warranties as an additional product.

Will you give me my PD so I can order glasses online?

No. Obviously we have a vested interest in this.   A recent study by the American Optometric Association found that "44.8 percent of eyeglasses ordered online either contained an inaccurate prescription or didn't meet safety standards." ("Let the Buyer Beware" aoa.org 2014) Don't buy online and support corporate "made in China" giants. Come on in! We will work with your budget!

I found a frame I just love somewhere else can you still put lenses in it?

Yes, we can put lenses into almost any frame.

Can I use my old frame?

Yes, we can put lenses into almost any frame.